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All prices are stated in GBP
[Switch to EUR]
[Switch to US$]
Note: All non-EUR prices are recalculated daily
on the basis of current exchange rates.
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06/17/10
yalst 8.0 Released
[Changelog]
08/17/09
yalst 7.5 Released
07/09/09
yalst 7.01 Released
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Free:
1 operator, only visitor-initiated chat sessions, no product support, not as Hosted Version
Basic:
2 operators, visitor-initiated chat sessions, visitor monitor, contact form, chat and access statistics, and a lot more
Professional:
4 operators, active chat sessions, auto-invite, audio/video chats, visitor localization, FAQ system, campaigns/conversion tracking, marketing tools, and a lot more
Business:
8 operators, all functions including cobrowsing, remote assistance, departments, internal operators, registered users, programmable interface (API), and a lot more
Enterprise:
all functions of the Business Edition + additional services
[Learn More]
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Infoline (on Weekdays):
+49 381 4033645
Hotline (on Weekdays):
+49 381 4033646
[Address]
[Legal]
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Information about Product Support |
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In general, the product support for yalst is free of charge for you. That also includes
the Test Access, Trial Version and our
Online Demo (not included is the Free Edition, which is free of charge as well).
We will try to support you as good as we can regarding all yalst topics - during the installation,
configuration, integration and every day operation. You may contact our support team at this page, for example.
Please show understanding, that we cannot offer the following services free of charge:
- full installation of a Download Version on your webspace
- support for a second installation (e.g. if you switch your provider)
- applying updates (Download Version) on your web space
- special integration, e.g. utilizing variables of your shop system
- detailed briefing of the Live Support system via telephone
- installation/configuration of external software to utilize the yalst interfaces (Download Version)
If you approach our support with such or similar requests, our employee will ask you to use the form below. There you can
acquire the necessary number of support units for your issues to be dealt with.
Note:
Should you need a lot of support or even direct modifications of the software or specific interfaces, it is usually
beneficial to put our Enterprise Edition (Hosted Version/Download Version)
at use.
Please only fill out the order form below, if a support member/employee asks you to do so!
We offer the following two payment methods:
This order is binding!
The order is taking place based on our Terms and Conditions.
All prices have 19% German VAT included.
The offer presented on this page is only directed towards business customers.
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