Version 6.11
yalst LiveSupportTool
about yalst
try
hosted
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support
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German Version

News
05/13/08
Hosted Version Comes With Options for a Multisite License and a Yearly Payment (2 Free Months in Return)
04/26/08
yalst 6.11 Released
[Changelog]
03/17/08
yalst 6.1 Initial
Release in English
[about yalst]

about yalst
We offer an integrated solution for Live Support, Web Analytics and E-Marketing:
- General Information
- Customers
- Editions
- Features
- Highlights
- Screenshots

Did You Know?
Using a multiple licensed Download Version, it is possible for you to do business as your own Live Support provider, by renting single instances to your own customers.

Affiliate Program
Link to yalst on your web pages and receive premium benefits, if a customer is generated as a direct result of the links on your web pages! Please refer to this page for details.

Contact
Infoline (on weekdays):
+49 381 4059 300
Hotline (on weekdays):
+49 381 4059 196
[Address]
[Legal]

Customer Areas
Hosted Version
(configuration and integration)
Download Version
(download, updates and licenses)

 

We try to support any and all questions about yalst in the best possible way - be it the installation process, configuration, integration or general usage. Whether you use the full version, Test Access, Trial Version or the Online Demo, our support team is looking forward to your support queries! You can contact us in various ways:

E-Mail E-Mail
Please use the form below, or the support e-mail address that all customers and testers were notified of.


E-Mail Phone: +49 381 4059 196
Normally available between 10 am and 8 pm CET/CEST on weekdays.
CET is GMT/UTC +1, EST +6 and PST +9 hours. Our local time now is 11:05 am CEST.


Live-Chat Live Support:
Our support team is looking forward to your query!


Notes regarding the maintenance times, breakdowns or limited support service times are available at this page (customers using the Hosted Version are notified additionally through the yalst Customer Area about regular maintenance downtimes, upcoming updates etc.).
Please take note, that we unfortunately cannot offer product support for users of the Free Edition.

 Support Form

Company: 
Contact Person*
first + last name
Customer ID: 
if applicable/at hand
E-Mail*
Subject*
Message*
When submitting support queries, please describe the issues at hand as detailed as possible and quote error messages as displayed.
*Denotes Required Field
On the next page you will be able to recheck and confirm or edit the details you specified.

 

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Joachim-Jungius-Str. 9, 18059 Rostock, Germany, Phone: +49 381 4059 300, E-Mail:
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