Version 6.11
yalst LiveSupportTool
about yalst
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German Version

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Currency Setting
All prices are stated in US$
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Note: All non-EUR prices are recalculated daily on the basis of current exchange rates.

News
04/26/08
yalst 6.11 released
[Changelog]
03/17/08
yalst 6.1 Initial
Release in English
[about yalst]

Hosted Version
Rent yalst at a favorable price of 22.95 $ per month - the software is operated on our servers:
Test Access

about yalst
We offer an integrated solution for Live Support, Web Analytics and E-Marketing:
- General Information
- Customers
- Editions
- Features
- Highlights
- Screenshots

Highlight
Using yalst, you can create an entirely configurable contact form to make communication possible even during downtimes!
[All Highlights]

Did You Know?
You can try out the Hosted or Download Version free of charge and without any commitments! We also invite you to try out a free Online Demo.

Affiliate Program
Link to yalst on your web pages and receive premium benefits, if a customer is generated as a direct result of the links on your web pages! Please refer to this page for details.

Customers

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Support
We try to support any and all questions about yalst in the best possible way - be it the installation process, configuration, integration or general usage. Whether you use the full version, Test Access, Trial Version or the Online Demo, our support team is looking forward to your support queries!

Integration
You can integrate yalst into your web site in a number of ways (chat buttons, text links, FAQ links, page ranking/recommendation, surveys, etc.). At this page you can find more details and examples of the most important possibilities!

Contact
Infoline (on weekdays):
+49 381 4059 300
Hotline (on weekdays):
+49 381 4059 196
[Address]
[Legal]

Customer Areas
Hosted Version
(configuration and integration)
Download Version
(download, updates and licenses)

 

Information about Download Version

Using the yalst Download Version, you will be able to install the software directly on your own server. All the scripts and the database will be resident on your own system, making you independent of third parties. A license (in order to operator a single web site/domain) is already available for 149 $ (Basic Edition, incl. VAT).

The software can be obtained by downloading it from our Customer Area. We offer the following payment methods:

Please take note:

  • Please make sure that your server/webspace meets all system requirements for a successful yalst installation.
  • Our software only operates on web servers that are reachable through a "public" (IP-)address, i.e. not in private networks (intranets).
  • This order is binding!
    The order is taking place based on our Terms and Conditions.
    All prices have 19% German VAT included.
    The offer presented on this page is only directed towards business customers.

Order Form for Download Version

1. Your Customer Data
Company: 
Contact Person: 
first + last name
Street Address: 
Postal Code and City: 
Country: 
E-Mail: 
VAT Number: 
if applicable; only for countries within the European Union (except Germany); please input without space or separator characters; VAT numbers can't be verified between 11 pm and 5 am CET/CEST
All fields (besides the VAT number) need to be filled with data.
2. Your Order Details
Hereby I confirm and bind myself to the following order (all prices include VAT):
Product:  yalst LiveSupportTool (Download Version)
Edition: 
Free Edition: 1 operator, only visitor-initiated chat sessions, no product support, cannot be ordered using this page, please request this edition here
Basic Edition: 2 operators, visitor-initiated chat sessions, visitor monitor, contact form, chat and access statistics, and a lot more
Professional Edition: 4 operators, active chat sessions, auto-invite, visitor localization, FAQ system, campaigns/conversion tracking, marketing tools, and a lot more
Business Edition: 8 operators, all functions including cobrowsing, remote assistance, departments, internal operators, registered users, programmable interface (API), and a lot more
Enterprise Edition: all functions of the Business Edition + additional services, cannot be ordered using this page, please request an individual offer here
an operator is a support member of your company, who looks after the Live Support; in order to maintain more than 8 operators, you will need the Enterprise Edition
[Detailed Comparison of the Various Editions]
Licenses: 
In the "usual" case (a single web site/domain), you will need only one license. If you plan to operate yalst on multiple websites, you will need to acquire multiple licenses. If you decide to offer Live Support solutions (based on yalst) to your own customers, you will also need to acquire multiple licenses.
Every license enables you to operate a single yalst package on a single website/domain, according to the featured functionality of the respective edition. The licenses refer to one server, i.e., if you decide to buy 20 licenses, you will be able to install 20 instances on that server (e.g. for 20 of your own customers). A customer management feature is integrated in yalst of course, the websites of potential customers can be located at any web server. If you want to operate multiple Live Support servers, you will need to order the entire product anew.
Surcharges: Basic Edition +79.00 $/License
Professional Edition +229.00 $/License
Business Edition +459.00 $/License
an option, as part of the Enterprise Edition, is also to include a so called Server License, which is an all-inclusive price, irregardless of the number of licenses (please inquire on demand)
Whitelabel Version: 
The Whitelabel Version of yalst has a neutral appearance (basically, no copyright lines at the bottom part of the displayed window; Standard and Whitelabel Versions have the same configuration options).
Additional charges depend on whatever edition you decide to get.
Payment Method: 
Total Price: 
Scope of Delivery:  Download archive with the yalst software, setup tool and Installation Guide
Coupon/Promo Code: 
if you have a coupon, please enter the promo code here (otherwise just leave the field blank)
All fields (besides the promo code) need to be filled with data.
3. Terms of License and System Requirements
 I have read and agree to the Terms and Conditions, as well as the Terms of License above.
 I have read and confirm having taken notice of the system requirements.
(Please check both!)
On the next page you will be able to recheck and confirm or edit the details you specified. The order will not be triggered yet.

Privacy Policy:
Personal data are automatically recorded, processed and used for order handling at rostock-digital GbR in accordance with German data protection law (§ 33 BDSG). You can find our detailed Privacy Policy here.

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