yalst Live-Support-Tool - Live Support, Web Analytics and E-Marketing

Why use yalst at all?

	Live support chats, web analytics and e-marketing are all linked together in the same product.
	Purely web-based, thereby open for any browser to configure, administrate and use the product.
	High-end solution for a low-cost price.
	WinApp additional free tool that lets you easily monitor your web site(s) from the windows task bar.
	Countless features, constantly updating.
	Basic, Professional, Business and Enterprise Editions - just what you need.
	Software available fully in English or German with free product support in either language.

What benefits do I have using the yalst Download Version?

	No monthly fees, completely independent of a third party.
	Possibility to change all pictures and text outputs (using language files), more configuration options.
	Direct access to the underlying database.
	Direct access to the logfiles.
	Full control over traffic expenses.
	No one else can access the data you store.
	Add new customers and transfer licenses to selected customers (integrated customer management, can be used if two or more licenses are available).
	Startup your own Live Support business with your own price structure.

Price Structure
Edition [Compare]	Purchase Price	Whitelabel Purchase Price	Additional License
Free Edition	0 $	N/A	N/A
Basic Edition	129 $	199 $	+59 $/License
Professional Edition	459 $	699 $	+199 $/License
Business Edition	789 $	1179 $	+389 $/License
Enterprise Edition	N/A	On Request	On Request
[Update and Upgrade Prices] Note: All prices have 19% German VAT included. Please take a look at this comparison chart to learn about the function range of the various editions. In the "usual" case (a single web site/domain) you will need one license. If you plan to operate yalst on multiple web sites, you will need to acquire multiple licenses. If you decide to offer Live Support solutions (based on yalst) to your own customers, you will also need to acquire multiple licenses. An example of price for the Professional Edition when acquiring multiple licenses: 5 licenses have a price of 459 $ + 4 * 199 $ = 1255 $. Every license allows you to utilize one full-fledged yalst package with all of the respective functionality, as part of one web site/domain. At any point, it is possible to acquire additional licenses by paying the remaining amount. The Whitelabel Version of yalst has a neutral appearance (basically, no copyright lines at the bottom part of the displayed window; Standard and Whitelabel versions have the same configuration options; extra charge depends on whatever edition you decide to get). The described licenses always refer to operation on one server. In other words, for example, if you decide to buy 20 licenses, you will be able to install 20 instances on that server (e.g. for 20 of your own customers). A customer management feature is integrated in yalst. Of course, the web sites of potential customers can be located at any web server. If you want to operate multiple Live Support servers, you will need to order the entire product anew. You may choose to pay either by bank transfer, Paypal or Moneybookers!