Version 8.0
yalst LiveSupportTool
about yalst
try
hosted
download
support
contact
Customer Areas: Hosted | Download Version   
German Version

News
06/17/10
yalst 8.0 Released
[Changelog]
08/17/09
yalst 7.5 Released
07/09/09
yalst 7.01 Released

Hosted Version
Rent yalst at a favorable price of 18.95 $ per month - the software is operated on our servers:
Test Access

Download Version
Buy yalst (Download Version) for only 129 $ - the software is operated on your servers:
Trial Version

Editions
Free:
1 operator, only visitor-initiated chat sessions, no product support, not as Hosted Version
Basic:
2 operators, visitor-initiated chat sessions, visitor monitor, contact form, chat and access statistics, and a lot more
Professional:
4 operators, active chat sessions, auto-invite, audio/video chats, visitor localization, FAQ system, campaigns/conversion tracking, marketing tools, and a lot more
Business:
8 operators, all functions including cobrowsing, remote assistance, departments, internal operators, registered users, programmable interface (API), and a lot more
Enterprise:
all functions of the Business Edition + additional services
[Learn More]

Contact
Infoline (on Weekdays):
+49 381 4033645
Hotline (on Weekdays):
+49 381 4033646
[Address]
[Legal]

Customer Areas
Hosted Version
(Configuration and Integration)
Download Version
(Download, Updates and Licenses)
Invoices
(Hosted and Download Version)

Changelog

This compilation has been created with our yalst customers in mind and is intended to document the changes that occured between the various version updates. The release date of the respective version is always specified in brackets. A lot of the features mentioned here are described in detail at this page.

Current Version: 
8.0 - Release 8.002 
Published 08/04/10 
 (

Version 6.1 was the initial release in English. Version 1.0 was already released in the year of 2003 for the German-speaking market. Since then, yalst has undergone a continuous development process, thereby slowly turning our software into something very special. We feel confident and are proud to finally present an English version for our customers, thereby making a high-end Live Support, web analytics and e-marketing solution available to even more people.

Download yalstChat App from App Store Version 8.0 (06/17/10)
Chat: yalstChat App for iPhone® and iPod touch® (from Basic Edition)
Chat: Developer API to Create Chat Clients (from Basic Edition)
Chat: Alternate Layout for Chat Window (from Basic Edition)
Chat: Send Acoustic Signal to Visitor Window (from Basic Edition)
Operator Chat: Send Acoustic Signal to Operators (from Basic Edition)
Visitor Monitoring: Limited Mode for High-Traffic Web Sites (from Basic Edition)
Customer Area: StartUp Wizard - the Easiest Way to Your Initial yalst Configuration (from Basic Edition)
Customer Area: Upload of Chat Buttons, Logos, Background and Operater Images (Functional Range Depends on Edition)
Customer Area: Lock Feature for Operator Accounts (from Basic Edition)
Download Version (> 1 License): Lock Feature for Customer Accounts (from Basic Edition)
Bugfixes and Minor Improvements

Version 7.5 (08/17/09)
Audio and Video Chats (from Professional Edition)
requires Flash Plugin (version 9.0 or better) and audio/video hardware (microphone, headset, camera, ...) on both operator and visitor side;
Download Version: requires a Wowza Media Server Pro installation on your server; alternatively we offer a streaming service on a rental basis
Chat: New, More and Animated Smileys
Chat: Smiley Selection Box (from Basic Edition)
Chat/Chat History: Larger Field for Notes (from Professional Edition)
Search Engine Statitics Include "bing" (from Basic Edition)
Cobrowsing: Needs Internet Explorer on Both Operator and Visitor Side (from Business Edition)
Reason: problems with recent Firefox versions
Bugfixes and Minor Improvements

Version 7.01 (07/09/09)
Security Fix - please update soon
we also provide security updates for version 6.x
Bugfixes and Minor Improvements

Version 7.0 (05/31/09)
Back-End Statistics: Page Hits/Visits per Month (from Basic Edition)
Back-End Statistics: Page Hits/Visits per Week (from Basic Edition)
Back-End Statistics: Page Hits/Visits per Weekday (from Basic Edition)
Back-End Statistics: Page Hits/Visits per Day (from Basic Edition)
Back-End Statistics: Page Hits/Visits per Hour (from Basic Edition)
Back-End Statistics: Chats per Month (from Basic Edition)
Back-End Statistics: Chats per Week (from Basic Edition)
Back-End Statistics: Chats per Weekday (from Basic Edition)
Back-End Statistics: Chats per Day (from Basic Edition)
Back-End Statistics: Chats per Hour (from Basic Edition)
Back-End Statistics: Page Overview (from Basic Edition)
Back-End Statistics: Downloads (from Basic Edition)
Back-End Statistics: Links (from Basic Edition)
Back-End Statistics: Clickstreams (from Basic Edition)
Back-End Statistics: Visit Duration (from Basic Edition)
Back-End Statistics: Entry Pages (from Basic Edition)
Back-End Statistics: Exit Pages (from Basic Edition)
Back-End Statistics: Visitor Loyality (from Basic Edition)
Back-End Statistics: Page Ratings (from Professional Edition)
Back-End Statistics: Country/Region (Functional Range Depends on Edition)
Back-End Statistics: Provider (from Basic Edition)
Back-End Statistics: Referrer (from Basic Edition)
Back-End Statistics: Search Engines (from Basic Edition)
Back-End Statistics: Search Terms (from Basic Edition)
Back-End Statistics: Operating System (from Basic Edition)
Back-End Statistics: Browser (from Basic Edition)
Back-End Statistics: Screen Resolution (from Basic Edition)
Back-End Statistics: Colors (from Basic Edition)
Back-End Statistics: Plugins (from Basic Edition)
Back-End Statistics: Conversion Tracking (from Professional Edition)
Back-End Statistics: Campaigns (from Professional Edition)
Back-End Statistics: Shopping Carts (from Business Edition)
All Backend Statistics with Tables and Charts (and Maps in case of Land/Region if you are using Visitor Localization)
All Backend Statistics with CSV, Excel and PNG Export (for Charts)
Browser Statistics include Internet Explorer 8
Chats: Answer Wizard (from Professional Edition)
Chats: Operator Picture can be Deactivated (from Basic Edition)
Departments: Dedicated Logo per Department (from Business Edition)
Departments: Setting for Department Name in Secondary Language (from Business Edition)
Visitor Monitoring: Exclude single Domains or IP Addresses (from Basic Edition)
Read-Out of Visitor and Tracking Data via JavaScript (from Professional Edition)
Bugfixes and Minor Improvements

Version 6.2 (12/15/08)
New VNC Based Remote Assistance (from Business Edition)
Completely Revised WinApp Tool (from Basic Edition)
yalst Gadget for the Sidebar of Windows Vista® (from Basic Edition)
iPhone Version of the WAP Monitor (from Professional Edition)
Bugfixes and Minor Improvements

Version 6.11 (04/26/08)
Linking Operator Console <-> Chat Windows
Analyses and Statistics: Hourly Overviews of Chat Sessions for every Day or Month or Operator
Download Version: Online Installation und Updates
Bugfixes and Minor Improvements

 

 

   [Legal]  [Privacy Policy]  [Site Map]  [Status]  [Terms & Conditions]  RSS 2.0 Feed    Top of PageTop of Page    Tell a Friend   
Home      About      Try      Hosted      Download      Support      Contact     
Changelog      Affiliate Program      Online Demo      Enterprise Edition      Enterprise Edition      Design Package      Legal      Installation Guide     
Sitemap      Customers      Test Access      Online Demo      Free Edition      Documentation      Newsletter     
Editions      Trial Version      Order      Order      Integration      Privacy Policy      Customer Area Hosted     
Features      Test Access      Requirements      Order      Status      Customer Area Download     
Hightlights      Reseller      Terms & Conditions      Invoices     
Screenshots      Specifics     
Trial Version
Copyright © 2007-2010 by Visisoft - All Rights Reserved
Lise-Meitner-Ring 7, 18059 Rostock, Germany, Phone: +49 381 4033645, E-Mail: