| Hosted Version (Price per Month and Operator) incl. German VAT |
| Download Version (One-Time Price per Operator) incl. German VAT |
| |
Product Support |
| Version w/o any Visible Notes Regarding the Software Producer ("Whitelabel Version") |
| Visitor-Initiated Chats |
New: Individual Themes for changes in design, functionality and language |
| Simultaneous Chats |
| Chat History with Search Function |
| Custom Design for the Chat Window |
| Inactivity Mode for Absentee Operators |
| Conditioned Software Behaviour During Downtime |
| Live Visitor Monitor, Recognize Visitors |
| Analyses and Statistics |
| Interactive Flash-Charts and Diagrams for all Statistics |
| Daily and Weekly Statistics via E-Mail |
Popup, Download and Link Monitor |
Integration in E-Mails, Auctions and Newsfeeds |
| SSL Support (Chats, Integration, History,...) |
| Custom Default Replies ("Phrases") |
| Internal Operator-to-Operator Chat |
| Individual Settings and Permissions for Operators |
| Operator-to-Operator Messages |
Individual Contact Forms,
Contact Form Editor |
New: User-defined images as chat invitation layer |
Operator-Initiated Chats
("Active Chat Session") |
| Audio/Video Chats |
| Auto-Invite Visitors |
| Visitor Localization |
| Busy Mode During Active Chat Sessions |
| File Transfers During Chat Sessions |
| Open Web Pages on Visitor's End ("URL Push") |
| Search for FAQs, Phrases and Chats ("Answer-Assistent") |
| Observation of Form Input ("Form Monitor") |
| E-Mail-, Newsletter- and Advertisement Campaigns |
| Interface to Newsletter Systems |
| Conversion Tracking |
| Marketing Tools (Surveys, Banner Ads, ...) |
| Individual FAQ Area, FAQ Editor |
| Page Ranking/Recommendation System |
Interface to Skype®-
VoIP Software |
Information Tool for your Cell Phone ("WAP Monitor")
|
New: Interface for adding data to the chat start window and for passing results to a CRM system |
Plugin-Free Cobrowsing |
Departments, Hidden Departments, Department Phrases |
Internal Operators for Second-Level Support |
Registered Users with Password Secured Area |
| Chat Sessions Based on Time Credits for Registered Users |
Affiliate Program for Registered Users |
| Shopping Cart Statistics (Sales Volume, Abandoned Carts, etc.) |
| Application Programming Interface ("API") |
|
| Hosted Version (Price per Month and Operator) incl. German VAT |
| Download Version (One-Time Price per Operator) incl. German VAT |
| |
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