Version 6.11
yalst LiveSupportTool
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German Version

News
04/26/08
yalst 6.11 released
[Changelog]
03/17/08
yalst 6.1 Initial
Release in English
[about yalst]

Hosted Version
Rent yalst at a favorable price of 22.95 $ per month - the software is operated on our servers:
Test Access

Download Version
Buy yalst (Download Version) for only 149 $ - the software is operated on your servers:
Trial Version

Free Edition
Your free entrance into the world of web based customer service:
Free Edition

Editions
Free:
1 operator, only visitor-initiated chat sessions, no product support, not as Hosted Version
Basic:
2 operators, visitor-initiated chat sessions, visitor monitor, contact form, chat and access statistics, and a lot more
Professional:
4 operators, active chat sessions, auto-invite, visitor localization, FAQ system, campaigns/conversion tracking, marketing tools, and a lot more
Business:
8 operatoren, all functions including cobrowsing, remote assistance, departments, internal operators, registered users, programmable interface (API), and a lot more
Enterprise:
all functions of the Business Edition + additional services
[Learn More]

Affiliate Program
Link to yalst on your web pages and receive premium benefits, if a customer is generated as a direct result of the links on your web pages! Please refer to this page for details.

Survey

Using the marketing tools of yalst, you can integrate surveys of all kinds into your web site and analyse them even at visitor detail level!


Contact
Infoline (on weekdays):
+49 381 4059 300
Hotline (on weekdays):
+49 381 4059 196
[Address]
[Legal]

Customer Areas
Hosted Version
(configuration and integration)
Download Version
(download, updates and licenses)


 

 Featured Customers

The large web site GoYellow, providing white and yellow pages for all of Germany, uses yalst as part of their customer portal, in order to community with their visitors and customers.


Globetrotter Equipment has grown over the past 25 years to become the biggest European outdoor retailer. Their company name has become a synonym for quality equipment in the area of travel necessities. Be it shipping or at the store itself - Globetrotter stands for quality, service, environment and personal management. With the help of yalst, the good service is enriched with a new type of customer communication.


At Eurocamp you have the choice between 140 excellent camping grounds, making it easy for your kids to find friends, toy around in the great outdoors, giving parents time to rest and relax, or taking benefit of the many recreational programs. Eurocamp uses yalst on their homepage, in order to get in contact with their customers in a direct way.

 Selected Customers

The Skyrix Software AG is the developer of the known OpenGroupware.org web site. The business field of the company focuses mainly on two branches: development and marketing of the web-groupware, as well as the professional services in that context (consultancy, integration, training, operation).


1001-Tuer.de offers measured dream doors and brand products of excellent quality from known producers, such as Schüco, Bayerwald, Süddesign and many more. The extensive selection includes everything from aluminium front doors, up to wooden or synthetic house doors, side entries or door knobs, as well as other accessories.

The Tabakforum located at the Munich airport, offers a variety of cigars, exclusive smoker accessories, lottery tickets, huge selection of tobacco products and a lot more.

WebHostOne is a big German web host, which has been voted by the readers of the known web hosting portal webhostlist.de for months now as one of the TOP 10 hosts, due to its good customer support.

The BDWM Transport AG is a Swiss intercity transportation company with nearly 10 million customer transportations using bus and train.

Stick-TEC.de is a small, creative advertising company at the heart of the Ruhr and is starting to focus, besides supplying local customers, more and more on selling online, aided by qualified online advisory services.

At Beratungdienste.de you can find a consortium of motivated advisors with the slogan "People help people now!". The various every day problems are tackled immediately via online advisory in form of personal chat sessions. Hereby, the yalst feature of being able to offer charged chat sessions is used extensively. Additionally, a comprehensive coaching lesson for chat sessions is offerred.

The Alexander Graham Bell Foundation has been standing up for a better communication between deaf people for nearly 20 years. At the foundation's homepage deaf people in Switzerland can now phone with words very easily, using yalst and a telephone exchange. That way, non-deaf people can be called by deaf people and a telephone conversation takes place in real-time.

The top priority of WebGo24 e.K. is to keep their customers satisfied. That is why, the company values fast and stable server systems and makes use of yalst, besides their phone support, in order to offer quick and direct customer advisory services.

Hardware Attack e.K. - mobility4you is an online shop for digicams, notebooks, PDAs, projectors, TFT monitors and accessories with special requirements for Toshiba, a research and traineeship affiliate.

The Bergfreunde GmbH conduts an online shop with a wide variety of products all around climbing, bouldering and outdoors.
OXID eshop

The Stein Handelsgesellschaft mbH conduts an online shop with a huge selection of products for construction site necessities, traffic signs/mirrors, navigation systems, etc.

The Simplymobile GmbH conduts an online shop offering cellphones with and without contracts, as well as a large number of other products all around electronics.

Reiseland is the only tourist agency chain that is independant of travel businesses in all of Germany. They offer professional and individual customer care, online and on site.

Musikinstrumente Steinbach operates a substantial shop with a number of music instruments, along with the respective accessories.
OXID eshop

Lottobay is an online receiving service for lotteries. Buy tickets for the national lottery online - it's easy, fast and reliable!

The Wohnungsgenossenschaft Marienehe e.G. offers various rental apartments in Rostock, Germany and uses yalst exclusively to track visitors of their web site.

Cardstore.de offers more than 3000 advertisement products and a lot more online.

LITEC Computer offers a wide range online shop, focusing on hardware and multimedia.

db central is the web site of the db-central Content-Management-System of the company va:ro GmbH.

Chiptuning No.1 offers chiptuning and Diesel Tuning of DTE systems with good support, good prices and a mobile repair shop for direct, on site installation.

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